Career Positions

Boat Detailer Job Description 

Action Water Sports is looking to fill the position of Boat Detailer at our award-winning Fenton location. Our Fenton location services the Metro Detroit boating community and carries premier brands such as MasterCraft Boats and Crest Pontoons. This is your chance to live out your water sports passion every day and join a growing team! 

AWS is one of the highest regarded dealerships in the country. We are the number one dealer in the United States for MasterCraft, listed as the number 10 boat dealer in North America by Boating Industry, and recently awarded “Marine Dealership of the Year” by the Water Sports Industry Association. We provide all the tools and training to succeed. We believe boating brings families together and we strive to share that passion with every customer.  

**Starting pay based on experience** 

Responsibilities Include: 

• Perform final finish/detail on deliveries, in-stock and service boats, including cleaning windows, upholstery, canvas, isinglass, bilges, fiberglass and wood. 

• Use of high-speed buffers and polishers to properly detail the exterior surfaces 

• Removing dust, grease and oil from exterior surfaces of boats and trailers. 

• Knowledge of proper products for safe detailing of vessels including cleaners for various surfaces, degreasers, and waxes. 

• Assist with cleaning and maintenance of the dealership to ensure a professional work environment conducive to selling 

• Assist with the setup of boat shows and other off-site promotional events. 

Technical and Physical Requirements: 

• High school diploma or equivalent preferred 

• Ability to work safely around the water 

• Ability to lift 50 pounds 

• Basic boat handling skills preferred 

• Knowledge of dock construction and repair preferred 

• Knowledge of basic power tools preferred 

Minimum Soft Skills Qualifications: 

• Eagerness to engage in a growing, fast paced, and industry-leading company 

• Consistently treats others with dignity and respect 

• Genuinely serves others with humility and a positive attitude 

• Always communicates effectively and courteously with fellow teammates and members 

• Continuously follows policies and procedures while seeking out new and better ways of accomplishing duties 

• Shows resolve and overcomes difficulties in a positive and productive manner 

• Gladly provides responsive, and high level of service to our teammates and members 

• Eagerly puts forth the extra effort to accomplish duties 

• Adapts quickly and efficiently to changing priorities in order to meet teammate or member needs 

We’re looking for a friendly, organized, and outgoing individual to become the first face and voice of our team. As our receptionist, you’ll play a key role in creating a welcoming and professional first impression for every customer—whether they walk through the door or call in. 

This is a great opportunity to join a growing, team-oriented company that values positive energy, strong communication, and exceptional customer service. 

What You’ll Do: 

• Greet and welcome customers with a warm, professional attitude  
• Answer incoming calls and direct them appropriately  
• Help maintain a clean, organized, and inviting front office and showroom  
• Assist with basic sales transactions using our point-of-sale system  
• Support team members with general administrative and organizational tasks  

What We’re Looking For:

• A people-first mindset—you genuinely enjoy interacting with others  
• Strong communication skills, both in person and over the phone  
• A positive, can-do attitude and willingness to help wherever needed  
• Ability to stay organized and manage multiple tasks in a fast-paced environment  
• Reliability and a strong sense of responsibility  

Preferred (but not required)

• High school diploma or equivalent  
• Previous customer service or front desk experience  

Physical & Work Environment

• Ability to lift up to 50 pounds occasionally  
• Comfortable working in an active, customer-facing environment  

Why You’ll Love This Role:

• Be the face of a respected, growing company  
• Work in a supportive, team-driven environment  
• Opportunity to build valuable customer service and administrative skills  
• Make a real impact by creating positive experiences for every customer 

Overview

Are you a hard-working individual who takes pride in their craft? Do you enjoy your time on the water and share a passion for boating or water sports? Perhaps you’re an automotive technician who is tired of working on rusty Michigan cars and trucks! If so, then Action Water Sports might be the place for you in this full time, year round position that includes full time benefits.

Action Water Sports is looking to fill the position of Boat Service Technician at our Fenton location. Our Fenton location services the East side of Michigan and carries premier brands such as MasterCraft Boats and Crest Pontoons. This is your chance to live out your water sports passion every day!

AWS is one of the highest regarded dealerships in the country. We are the number one dealer in the United States for MasterCraft, listed as the number 10 boat dealer in North America by Boating Industry, and recently awarded “Marine Dealership of the Year” by the Water Sports Industry Association. We provide ongoing training and a well-equipped shop to help us all succeed. We believe boating brings families together and we strive to share that passion with every customer.

*Must have both mechanical and electrical experience.

Responsibilities

• Diagnostic skills: Understand mechanical and electronically controlled systems and be able to efficiently diagnose faults.
•  Mechanical skills: Correctly repair damage and malfunctions to manufacturer specifications
•  Comprehend written work descriptions and coordinate with our service lead team to resolve customer concerns
•  Communicate with customers in order to understand concerns and needs
• Training: Learn from manufacturer and in house training and apply the skills taught
• Identify boat system maintenance and repair needs for up-sell recommendations
• Most work is done in our modern indoor shop, but some times we are called on to provide dockside service
• Assist in other areas as needed
• Work with the parts department in order to identify correct parts and to verify correct billing
• Use shop equipment correctly for a safe and efficient work environment
• Additionally, responsibilities include assisting with inventory management and parts sales for the multiple brands we represent

Technical and Physical Requirements

• High school diploma or equivalent preferred
• Ability to work safely around the water
• Ability to lift 50 pounds
• Basic boat handling skills preferred
• Provide your own basic tools and tool storage

Full Time Benefits

• 401 (k)
• 401 (k) matching
• Dental insurance
• Employee Discount
• Flexible Schedule
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Action Water Sports is looking to fill the position of Proshop Team Leader at our newest location opening this spring in Waterford, MI. Action Water Sports is an award winning dealer for MasterCraft, Barletta, and Tidewater boats. The store will also feature an extensive proshop with watersports brands like Ronix, Radar, Hyperlite, HO, Liquid Force, and more.  This is your chance to live out your water sports and boating passion every day!  

 The proshop team leader will be responsible for delivering excellent customer experiences at Action Water Sports, by maintaining a pristine retail environment and managing all aspects of watersports sales and inventory. The Proshop Team Leader will also assist our marketing team with local social media, marketing and events. 

Responsibilities:  

• Create & maintain an enthusiastic proshop environment, ready to give every customer a WOW experience. 
• Develop yourself as an authority on all products through online training, relationships with industry reps, and continued quest for new information 
• Develop and maintain a keen eye for the customer experience in the proshop including, cleanliness, layout, stocking inventory, and promotions 
• Collaborate with the purchasing team to identify lost sales opportunity, stocking deficiencies, and areas for new growth. 
• Work with leadership and marketing to help organize and execute events including boat shows, demo events, and water ski tournaments. 
• Create new ways to promote the AWS proshop to drive additional traffic and sales via collaboration with the marketing team  

Soft Skills Required:  

• Never compromise morals or ethics to improve sales 
• Never feel unsure of “gut-call”; Seek council after a time-sensitive decision to learn new methods and techniques to remove future doubt. 
• Never allow the showroom to be empty, dirty, or disorganized 
• Never belittle a team member 
• Never keep new ideas to yourself 

Requirements:  

• Watersports or Boating experience 
• Prior retail experience 
• Outstanding Communication Skills. 
• Experience in either Merchandising, Event Management or Retail Management recommended. 
• Bachelor’s Degree in relevant field; recommended but not required. 
• Clean Driving Record. 
• Flexibility to help with any department as customer demands may require. 

Action Water Sports is looking to fill the position of Yard Operations Associate at our new Waterford location opening this spring. This role is essential to keeping our daily operations running smoothly by supporting the yard, sales, and service teams. If you enjoy hands-on work and being around boats, this is a great opportunity to join a growing team. 

AWS is one of the highest regarded dealerships in the country. We are the number one dealer in the United States for MasterCraft, listed as the number 10 boat dealer in North America by Boating Industry, and recently awarded “Marine Dealership of the Year” by the Water Sports Industry Association. We provide all of the tools and training in order to succeed. We believe boating brings families together and we strive to share that passion with every customer. 

Job Requirements: 

• Maintain the overall appearance and organization of the yard, parking lot, showroom exterior, and storage areas 
• Safely move and position boats using forklifts, trucks, and trailers 
• Assist with loading and unloading boats for delivery, service, and display 
• Prepare boats for customer delivery, including detailing and final presentation 
• Support the sales team by staging boats and ensuring inventory is show-ready 
• Assist with general property upkeep, including cleanliness and light maintenance 
• Transport boats and equipment between locations as needed 
• Jump in where needed to support daily operations across departments 

Technical and Physical Requirements: 

• High school diploma or equivalent preferred 
• Ability to work safely around the water 
• Ability to lift 50+ pounds 
• Comfort working outdoors in varying weather conditions 
• Experience operating forklifts, trucks, and trailers preferred (or willingness to learn) 
• Valid driver’s license with a clean driving record 

Skills Qualifications: 

• Consistently treats others with dignity and respect 
• Genuinely serves others with humility and a positive attitude 
• Always communicates effectively and courteously with fellow teammates and members 
• Continuously follows policies and procedures while seeking out new and better ways of accomplishing duties 
• Shows resolve and overcomes difficulties in a positive and productive manner 
• Gladly provides responsive, and high level of service to our teammates and members 
• Eagerly puts forth the extra effort to accomplish duties 
• Adapts quickly and efficiently to changing priorities in order to meet teammate or member needs 

Action Water Sports is looking to fill a part-time Proshop Associate position at our newest location in Waterford, MI. This location will service the Oakland County community with premium brands such as MasterCraft, Barletta, and Tidewater. This is your chance to live out your water sports passion and join a growing team! 

AWS is one of the highest regarded dealerships in the country. We are the number one dealer in the United States for MasterCraft, listed as the number 10 boat dealer in North America by Boating Industry, and recently awarded “Marine Dealership of the Year” by the Water Sports Industry Association. We provide the tools and training needed to succeed. We believe boating brings families together and strive to share that passion with every customer. 

Job Responsibilities: 

• Greet customers and provide a welcoming experience  
• Answer phones and assist with inquiries  
• Keep showroom, restrooms, and conference room clean, stocked, and organized  
• Learn about products and assist customers with purchases  
• Use our point-of-sale system to process transactions and help maintain stockroom organization  
• Fulfill online orders and process shipments  

Technical and Physical Requirements: 

• High school diploma or equivalent preferred  
• Ability to work safely around the water  
• Ability to lift up to 50 pounds  
• Basic boat handling skills preferred  

Minimum Soft Skills Qualifications: 

• Eagerness to contribute to a growing, fast-paced, industry-leading company  
• Treats others with dignity and respect  
• Provides service with a positive attitude and strong communication  
• Follows policies while seeking better, more efficient ways to complete tasks  
• Adapts quickly to changing priorities and team needs  
• Demonstrates initiative and a strong work ethic 

Action Water Sports is looking to fill the position of Boat Sales Consultant at our Central Florida location. Our Polk City location services the Central Florida boating community and carries premier brands such as MasterCraft, Cobalt, and Barletta Pontoon boats. This is your chance to live out your water sports passion every day!

AWS is one of the highest regarded dealerships in the country. We are the number one dealer in the United States for MasterCraft and were recently awarded “Marine Dealership of the Year” by the Water Sports Industry Association. We don’t tolerate mediocrity and provide all of the tools and training in order to succeed. We believe boating brings families together and we strive to share that passion with every customer.

This position works hand and hand with F&I, proshop, and service teams to provide unparalleled customer service. If you have the energy, enthusiasm and highs standards to help take our Central Florida location to new heights, apply today!

Key Roles:

· Consulting individuals/families with the process of purchasing a boat

· Conducting test drives and demonstrations on MasterCraft, Barletta, and Cobalt models

· Following up with leads in a timely manner

· Utilize our computer CRM system (Salesforce)

· Greeting customers and developing relationships

· Answering the phone

· Assisting in the pro shop when necessary

Requirements:

· 3+ Years of retail sales or equivalent

· Proven sales history

· Experience with Salesforce

· Outstanding Communication Skills

· Boating industry experience is preferred

Action Water Sports is looking to fill the position of Boat Sales Consultant at our Central Florida location. Our Clermont location services the Central Florida boating community and carries premier brands such as MasterCraft, Cobalt, and Barletta Pontoon boats. This is your chance to live out your water sports passion every day!

AWS is one of the highest regarded dealerships in the country. We are the number one dealer in the United States for MasterCraft and were recently awarded “Marine Dealership of the Year” by the Water Sports Industry Association. We don’t tolerate mediocrity and provide all of the tools and training in order to succeed. We believe boating brings families together and we strive to share that passion with every customer.

This position works hand and hand with F&I, proshop, and service teams to provide unparalleled customer service. If you have the energy, enthusiasm and highs standards to help take our Central Florida location to new heights, apply today!

Key Roles:

• Consulting individuals/families with the process of purchasing a boat
• Conducting test drives and demonstrations on MasterCraft, Barletta, and Cobalt models
• Following up with leads in a timely manner
• Utilize our computer CRM system (Salesforce)
• Greeting customers and developing relationships
• Answering the phone
• Assisting in the pro shop when necessary

Requirements:

• 3+ Years of retail sales or equivalent
• Proven sales history
• Experience with Salesforce
• Outstanding Communication Skills
• Boating industry experience is preferred

JOB SUMMARY

Responsibilities include:

• Operate the forklift to transport boats
• Utilize an iPad to receive move requests
• Organization of the parking lot
• Interact with our customers and help them hook up and unhook their boat
• Unloading pallets of product from delivery vehicles
• Unloading new boats from manufactures using a chain hoist

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Overtime
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Warehouse Experience: 1 year (Preferred)
• Forklift: 1 year (Preferred)

Work Location:

In person

Overview

Are you a hard-working individual who takes pride in their craft? Do you enjoy your time on the water and share a passion for boating or water sports? Perhaps you’re an automotive technician who is tired of working on rusty Michigan cars and trucks! If so, then Action Water Sports might be the place for you in this full time, year round position that includes full time benefits.

Action Water Sports is looking to fill the position of Boat Service Technician at our Hudsonville location. Our Hudsonville location services the West side of Michigan and carries premier brands such as MasterCraft Boats, Cobalt Boats and Barletta Pontoons. This is your chance to live out your water sports passion every day!

AWS is one of the highest regarded dealerships in the country. We are the number one dealer in the United States for MasterCraft, listed as the number 10 boat dealer in North America by Boating Industry, and recently awarded “Marine Dealership of the Year” by the Water Sports Industry Association. We provide ongoing training and a well equipped shop to help us all succeed. We believe boating brings families together and we strive to share that passion with every customer.

*Must have both mechanical and electrical experience.

Responsibilities

• Diagnostic skills: Understand mechanical and electronically controlled systems and be able to efficiently diagnose faults.
•  Mechanical skills: Correctly repair damage and malfunctions to manufacturer specifications
•  Comprehend written work descriptions and coordinate with our service lead team to resolve customer concerns
•  Communicate with customers in order to understand concerns and needs
• Training: Learn from manufacturer and in house training and apply the skills taught
• Identify boat system maintenance and repair needs for up-sell recommendations
• Most work is done in our modern indoor shop, but some times we are called on to provide dockside service
• Assist in other areas as needed
• Work with the parts department in order to identify correct parts and to verify correct billing
• Use shop equipment correctly for a safe and efficient work environment
• Additionally, responsibilities include assisting with inventory management and parts sales for the multiple brands we represent

Technical and Physical Requirements

• High school diploma or equivalent preferred
• Ability to work safely around the water
• Ability to lift 50 pounds
• Basic boat handling skills preferred
• Provide your own basic tools and tool storage

Full Time Benefits

• 401 (k)
• 401 (k) matching
• Dental insurance
• Employee Discount
• Flexible Schedule
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Action Water Sports is looking to fill the position of Fiberglass Repair Technician at our award-winning Hudsonville location. Our Hudsonville location services the West Michigan boating community and carries premier brands such as MasterCraft Boats, Cobalt Boats, and Barletta Pontoons. This is your chance to live out your water sports passion every day and join a growing team!

Position Summary

The Marine Fiberglass Technician is responsible for repairing, restoring, and refinishing fiberglass and gel coat surfaces on boats and marine accessories. This position requires hands-on experience in fiberglass repair, gel coat application, color matching, surface preparation, sanding, buffing, and finishing. The technician must be capable of removing and reinstalling marine hardware to properly complete repairs and restore the boats to our customers quality standards.

Essential Duties and Responsibilities

• Inspect boats to assess fiberglass and gel coat damage.
• Perform fiberglass repairs including grinding, patching, laminating, and rebuilding damaged areas.
• Lay fiberglass matting and apply resin using proper repair techniques.
• Prepare repair surfaces through grinding, sanding, masking, and cleaning.
• Accurately color match gel coats to match the boats finish
• Spray gel coat and metallic finishes, including metal flake applications.
• Perform finish sanding, polishing, and buffing to achieve a factory-quality appearance.
• Remove and reinstall marine hardware, trim, accessories, and related components required to complete repairs.
• Repair cosmetic and structural fiberglass damage in accordance with industry standards.
• Maintain a clean and organized work area and follow all shop safety procedures.
• Properly use and maintain spray equipment, sanders, grinders, buffers, and other repair tools.
• Document completed work and communicate repair status with supervisors and team members.
• Assist with other marine service and repair tasks as assigned.

Required Qualifications

• Minimum of one (1) year of experience performing fiberglass repairs on boats or marine vessels.
• Proven experience repairing fiberglass damage and restoring gel coat finishes.
• Experience spraying gel coat and metallic finishes, including metal flake applications.
• Experience with fiberglass grinding, laminating, patching, sanding, and buffing.
• Ability to remove and reinstall marine hardware necessary to complete repairs.
• Strong attention to detail and commitment to quality workmanship.
• Ability to work independently and as part of a team.
• Valid driver’s license preferred.

Knowledge, Skills, and Abilities

• Knowledge of marine fiberglass repair techniques and materials.
• Ability to accurately color match gel coats and marine finishes.
• Proficiency in spraying gel coat and applying metal flake finishes.
• Skilled in fiberglass matting installation and resin application.
• Ability to use grinders, sanders, buffers, spray guns, and other shop equipment safely and effectively.
• Knowledge of marine construction and component installation.
• Ability to read and follow repair procedures and manufacturer specifications.
• Strong problem-solving and troubleshooting skills.
• Ability to produce high-quality repairs while meeting productivity expectations.

Physical Requirements

• Ability to stand, bend, kneel, and work in confined spaces for extended periods.
• Ability to lift and carry up to 50 pounds.
• Ability to safely operate power tools and spraying equipment.
• Ability to wear required personal protective equipment, including respirators and eye protection.

Work Environment

• Primarily works in a marine service and repair facility.
• Regular exposure to fiberglass dust, chemicals, resins, solvents, and paint products.
• Must follow all safety procedures and environmental regulations regarding material handling and disposal.

Performance Expectations

• Complete repairs that meet or exceed company quality standards.
• Maintain a safe and organized work area.
• Meet established productivity and efficiency goals.
• Deliver professional workmanship and support a positive customer experience.
• Work cooperatively with service technicians, estimators, and management to ensure timely completion of repairs.

Experience Required: Minimum 1 year of marine fiberglass repair experience.

Employment Type: Full-Time                                                                                 

Reports To: Service Manager / Service Team Leader (as assigned)

Hours: 40+ hours a week. Full time plus benefits available if applicable

Benefit Conditions:

• Only full-time employees eligible

Pay Frequency:

• Weekly

Work Remotely

• No

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Overtime available

Action Water Sports is looking to fill the position of Boat Detailer at our award-winning Hudsonville location. Our Hudsonville location services the West Michigan boating community and carries premier brands such as MasterCraft Boats, Cobalt Boats, and Barletta Pontoons. This is your chance to live out your water sports passion every day and join a growing team!

AWS is one of the highest regarded dealerships in the country. We are the number one dealer in the United States for MasterCraft, listed as the number 10 boat dealer in North America by Boating Industry, and recently awarded “Marine Dealership of the Year” by the Water Sports Industry Association. We provide all the tools and training to succeed. We believe boating brings families together and we strive to share that passion with every customer.

**Starting pay based on experience**

Responsibilities Include:

• Perform final finish/detail on deliveries, in-stock and service boats, including cleaning windows, upholstery, canvas, isinglass, bilges, fiberglass and wood.
• Use of high-speed buffers and polishers to properly detail the exterior surfaces
• Removing dust, grease and oil from exterior surfaces of boats and trailers.
• Knowledge of proper products for safe detailing of vessels including cleaners for various surfaces, degreasers, and waxes.
• Assist with cleaning and maintenance of the dealership to ensure a professional work environment conducive to selling
• Assist with the setup of boat shows and other off-site promotional events.

Technical and Physical Requirements:

• High school diploma or equivalent preferred
• Ability to work safely around the water
• Ability to lift 50 pounds
• Basic boat handling skills preferred
• Knowledge of dock construction and repair preferred
• Knowledge of basic power tools preferred

Minimum Soft Skills Qualifications

• Eagerness to engage in a growing, fast paced, and industry-leading company
• Consistently treats others with dignity and respect
• Genuinely serves others with humility and a positive attitude
• Always communicates effectively and courteously with fellow teammates and members
• Continuously follows policies and procedures while seeking out new and better ways of accomplishing duties
• Shows resolve and overcomes difficulties in a positive and productive manner
• Gladly provides responsive, and high level of service to our teammates and members
• Eagerly puts forth the extra effort to accomplish duties
• Adapts quickly and efficiently to changing priorities in order to meet teammate or member needs