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Join a team of boating enthusiasts, leading the way in the marine industry.

Traverse City, MI (Northern Michigan)

Marine Service Technician

Overview

Are you a hard-working individual who takes pride in their craft? Do you enjoy your time on the water and share a passion for boating or water sports? Perhaps you’re an automotive technician who is tired of working on rusty Michigan cars and trucks! If so, then Action Water Sports might be the place for you in this full time, year round position that includes full time benefits.

Action Water Sports is looking to fill the position of Boat Service Technician at our Traverse City location. Our Traverse City location services the tip of the mitt boating community and carries premier brands such as MasterCraft Boats, Cobalt Boats and Barletta Pontoons. This is your chance to live out your water sports passion every day!

AWS is one of the highest regarded dealerships in the country. We are the number one dealer in the United States for MasterCraft, listed as the number 10 boat dealer in North America by Boating Industry, and recently awarded “Marine Dealership of the Year” by the Water Sports Industry Association. We provide ongoing training and a well equipped shop to help us all succeed. We believe boating brings families together and we strive to share that passion with every customer.

*Must have both mechanical and electrical experience.

Responsibilities

  • Diagnostic skills: Understand mechanical and electronically controlled systems and be able to efficiently diagnose faults.
  •  Mechanical skills: Correctly repair damage and malfunctions to manufacturer specifications
  •  Comprehend written work descriptions and coordinate with our service lead team to resolve customer concerns
  •  Communicate with customers in order to understand concerns and needs
  • Training: Learn from manufacturer and in house training and apply the skills taught
  • Identify boat system maintenance and repair needs for up-sell recommendations
  • Most work is done in our modern indoor shop, but some times we are called on to provide dockside service
  • Assist in other areas as needed
  • Work with the parts department in order to identify correct parts and to verify correct billing
  • Use shop equipment correctly for a safe and efficient work environment
  • Additionally, responsibilities include assisting with inventory management and parts sales for the multiple brands we represent

Technical and Physical Requirements

  • High school diploma or equivalent preferred
  • Ability to work safely around the water
  • Ability to lift 50 pounds
  • Basic boat handling skills preferred
  • Provide your own basic tools and tool storage

Full Time Benefits

  • 401 (k)
  • 401 (k) matching
  • Dental insurance
  • Employee Discount
  • Flexible Schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance
Application Form

Dock & Lift Specialist

Action Water Sports is looking to fill the position of Dock & Lift Specialist at our Traverse City location. Our Traverse City location services the Northern Michigan boating community and carry premier brands such as MasterCraft Boats, Barletta Pontoons, and Cobalt Boats. This is your chance to live out your water sports and boating passion every day! 

**Starting pay based on experience** 

The Dock & Lift Specialist responsibilities include:  

  • High level customer service skills to assist in the delivery and pick up of dock & lift materials 
  • Highly organized with high-level inventory management skills 
  • General dock and lift operations including cleaning and assembly of dock and boat lifts 
  • Driving to and from multiple locations so a good driving record is a must 
  • Assist in other departments such as boat delivery and detailing 

Technical and Physical Requirements: 

  • High school diploma or equivalent preferred 
  • Ability to work safely around the water 
  • Ability to lift 50 pounds 
  • Basic boat handling skills preferred 
  • Knowledge of dock construction and repair preferred 
  • Knowledge of basic power tools preferred 

Minimum Soft Skills Qualifications: 

  • Eagerness to engage in a growing, fast paced, and industry-leading company 
  • Consistently treats others with dignity and respect 
  • Genuinely serves others with humility and a positive attitude 
  • Always communicates effectively and courteously with fellow teammates and members 
  • Continuously follows policies and procedures while seeking out new and better ways of accomplishing duties 
  • Shows resolve and overcomes difficulties in a positive and productive manner 
  • Gladly provides responsive, and high level of service to our teammates and members 
  • Eagerly puts forth the extra effort to accomplish duties 
  • Adapts quickly and efficiently to changing priorities in order to meet teammate or member needs 

 

Application Form

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