Career Positions

Overview

Are you a hard-working individual who takes pride in their craft? Do you enjoy your time on the water and share a passion for boating or water sports? Perhaps you’re an automotive technician who is tired of working on rusty Michigan cars and trucks! If so, then Action Water Sports might be the place for you in this full time, year round position that includes full time benefits.

Action Water Sports is looking to fill the position of Boat Service Technician at our Fenton location. Our Fenton location services the East side of Michigan and carries premier brands such as MasterCraft Boats and Crest Pontoons. This is your chance to live out your water sports passion every day!

AWS is one of the highest regarded dealerships in the country. We are the number one dealer in the United States for MasterCraft, listed as the number 10 boat dealer in North America by Boating Industry, and recently awarded “Marine Dealership of the Year” by the Water Sports Industry Association. We provide ongoing training and a well-equipped shop to help us all succeed. We believe boating brings families together and we strive to share that passion with every customer.

*Must have both mechanical and electrical experience.

Responsibilities

• Diagnostic skills: Understand mechanical and electronically controlled systems and be able to efficiently diagnose faults.
•  Mechanical skills: Correctly repair damage and malfunctions to manufacturer specifications
•  Comprehend written work descriptions and coordinate with our service lead team to resolve customer concerns
•  Communicate with customers in order to understand concerns and needs
• Training: Learn from manufacturer and in house training and apply the skills taught
• Identify boat system maintenance and repair needs for up-sell recommendations
• Most work is done in our modern indoor shop, but some times we are called on to provide dockside service
• Assist in other areas as needed
• Work with the parts department in order to identify correct parts and to verify correct billing
• Use shop equipment correctly for a safe and efficient work environment
• Additionally, responsibilities include assisting with inventory management and parts sales for the multiple brands we represent

Technical and Physical Requirements

• High school diploma or equivalent preferred
• Ability to work safely around the water
• Ability to lift 50 pounds
• Basic boat handling skills preferred
• Provide your own basic tools and tool storage

Full Time Benefits

• 401 (k)
• 401 (k) matching
• Dental insurance
• Employee Discount
• Flexible Schedule
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Overview

• Answer phones and communicate professionally, both verbally and in writing.
• Listen carefully to understand customer needs, asking questions as necessary.
• Assist with unhooking boats and customer interactions upon arrival, as needed.
• Evaluate boats for repairs and recommend appropriate services.
• Write, update, and invoice work orders in a timely manner.
• Provide accurate cost estimates and seek customer approval for additional services.
• Correct and apologize for any mistakes, ensuring excellent customer service.
• Work with the Service Coordinator to ensure timely and efficient service.
• Schedule service work based on current workloads and ensure timely completion.
• Resolve customer complaints and provide information on services and procedures.
• Review and check work for accuracy and make corrections as needed.
• Collaborate with other departments and management to resolve issues and expedite work.
• Suggest improvements to streamline and improve the Service Department.
• Follow all company policies, procedures, and safety regulations.
• Communicate warranty claims and coordinate ordering of parts with the Parts/Warranty Manager.
• Maintain a clean and professional work area.

• Active listening and strong verbal communication
• Excellent negotiation skills
• Strong reading comprehension and writing abilities
• Service-oriented with a focus on customer satisfaction
• Social perceptiveness and adaptability

• Customer service principles and practices
• Basic knowledge of boating and water sports is a plus

Action Water Sports is looking to fill the position of Boat Sales Consultant at our Central Florida location. Our Polk City location services the Central Florida boating community and carries premier brands such as MasterCraft, Cobalt, and Barletta Pontoon boats. This is your chance to live out your water sports passion every day!

AWS is one of the highest regarded dealerships in the country. We are the number one dealer in the United States for MasterCraft and were recently awarded “Marine Dealership of the Year” by the Water Sports Industry Association. We don’t tolerate mediocrity and provide all of the tools and training in order to succeed. We believe boating brings families together and we strive to share that passion with every customer.

This position works hand and hand with F&I, proshop, and service teams to provide unparalleled customer service. If you have the energy, enthusiasm and highs standards to help take our Central Florida location to new heights, apply today!

Key Roles:

· Consulting individuals/families with the process of purchasing a boat

· Conducting test drives and demonstrations on MasterCraft, Barletta, and Cobalt models

· Following up with leads in a timely manner

· Utilize our computer CRM system (Salesforce)

· Greeting customers and developing relationships

· Answering the phone

· Assisting in the pro shop when necessary

Requirements:

· 3+ Years of retail sales or equivalent

· Proven sales history

· Experience with Salesforce

· Outstanding Communication Skills

· Boating industry experience is preferred

Action Water Sports is looking to fill the position of Boat Sales Consultant at our Central Florida location. Our Clermont location services the Central Florida boating community and carries premier brands such as MasterCraft, Cobalt, and Barletta Pontoon boats. This is your chance to live out your water sports passion every day!

AWS is one of the highest regarded dealerships in the country. We are the number one dealer in the United States for MasterCraft and were recently awarded “Marine Dealership of the Year” by the Water Sports Industry Association. We don’t tolerate mediocrity and provide all of the tools and training in order to succeed. We believe boating brings families together and we strive to share that passion with every customer.

This position works hand and hand with F&I, proshop, and service teams to provide unparalleled customer service. If you have the energy, enthusiasm and highs standards to help take our Central Florida location to new heights, apply today!

Key Roles:

• Consulting individuals/families with the process of purchasing a boat
• Conducting test drives and demonstrations on MasterCraft, Barletta, and Cobalt models
• Following up with leads in a timely manner
• Utilize our computer CRM system (Salesforce)
• Greeting customers and developing relationships
• Answering the phone
• Assisting in the pro shop when necessary

Requirements:

• 3+ Years of retail sales or equivalent
• Proven sales history
• Experience with Salesforce
• Outstanding Communication Skills
• Boating industry experience is preferred

Overview

Are you a hard-working individual who takes pride in their craft? Do you enjoy your time on the water and share a passion for boating or water sports? Perhaps you’re an automotive technician who is tired of working on cars and trucks! If so, then Action Water Sports might be the place for you in this full time, year round position that includes full time benefits.

Action Water Sports is looking to fill the position of Boat Service Technician at our Central Florida location. This location services the Central Florida community and carries premier brands such as MasterCraft Boats, Cobalt Boats and Barletta Pontoons. This is your chance to live out your water sports passion every day!

AWS is one of the highest regarded dealerships in the country. We are the number one dealer in the United States for MasterCraft, listed as the number 10 boat dealer in North America by Boating Industry, and recently awarded “Marine Dealership of the Year” by the Water Sports Industry Association. We provide ongoing training and a well-equipped shop to help us all succeed. We believe boating brings families together and we strive to share that passion with every customer.

*Must have both mechanical and electrical experience.

Responsibilities

• Diagnostic skills: Understand mechanical and electronically controlled systems and be able to efficiently diagnose faults.
•  Mechanical skills: Correctly repair damage and malfunctions to manufacturer specifications
•  Comprehend written work descriptions and coordinate with our service lead team to resolve customer concerns
•  Communicate with customers in order to understand concerns and needs
• Training: Learn from manufacturer and in house training and apply the skills taught
• Identify boat system maintenance and repair needs for up-sell recommendations
• Most work is done in our modern indoor shop, but some times we are called on to provide dockside service
• Assist in other areas as needed
• Work with the parts department in order to identify correct parts and to verify correct billing
• Use shop equipment correctly for a safe and efficient work environment
• Additionally, responsibilities include assisting with inventory management and parts sales for the multiple brands we represent

Technical and Physical Requirements

• High school diploma or equivalent preferred
• Ability to work safely around the water
• Ability to lift 50 pounds
• Basic boat handling skills preferred
• Provide your own basic tools and tool storage

Full Time Benefits

• 401 (k)
• 401 (k) matching
• Dental insurance
• Employee Discount
• Flexible Schedule
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Action Water Sports is looking to fill the position of Boat Detailer at our Central Florida location. Our Clermont location services the Central Florida boating community and carries premier brands such as MasterCraft Boats, Cobalt Boats, and Barletta Pontoons. This is your chance to live out your water sports passion every day and join a growing team!

AWS is one of the highest regarded dealerships in the country. We are the number one dealer in the United States for MasterCraft, listed as the number 10 boat dealer in North America by Boating Industry, and recently awarded “Marine Dealership of the Year” by the Water Sports Industry Association. We provide all the tools and training to succeed. We believe boating brings families together and we strive to share that passion with every customer.

**Starting pay based on experience**

Responsibilities Include:

• Perform final finish/detail on deliveries, in-stock and service boats, including cleaning windows, upholstery, canvas, glass, bilges, fiberglass and wood.
• Use of high-speed buffers and polishers to properly detail the exterior surfaces
• Removing dust, grease and oil from exterior surfaces of boats and trailers.
• Knowledge of proper products for safe detailing of vessels including cleaners for various surfaces, degreasers, and waxes.
• Assist with cleaning and maintenance of the dealership to ensure a professional work environment conducive to selling
• Assist with the setup of boat shows and other off-site promotional events.

Technical and Physical Requirements:

• High school diploma or equivalent preferred
• Ability to work safely around the water
• Ability to lift 50 pounds
• Basic boat handling skills preferred
• Knowledge of dock construction and repair preferred
• Knowledge of basic power tools preferred

Minimum Soft Skills Qualifications:

• Eagerness to engage in a growing, fast paced, and industry-leading company
• Consistently treats others with dignity and respect
• Genuinely serves others with humility and a positive attitude
• Always communicates effectively and courteously with fellow teammates and members
• Continuously follows policies and procedures while seeking out new and better ways of accomplishing duties
• Shows resolve and overcomes difficulties in a positive and productive manner
• Gladly provides responsive, and high level of service to our teammates and members
• Eagerly puts forth the extra effort to accomplish duties
• Adapts quickly and efficiently to changing priorities in order to meet teammate or member needs

Overview

Are you a hard-working individual who takes pride in their craft? Do you enjoy your time on the water and share a passion for boating or water sports? Perhaps you’re an automotive technician who is tired of working on rusty Michigan cars and trucks! If so, then Action Water Sports might be the place for you in this full time, year round position that includes full time benefits.

Action Water Sports is looking to fill the position of Boat Service Technician at our Hudsonville location. Our Hudsonville location services the West side of Michigan and carries premier brands such as MasterCraft Boats, Cobalt Boats and Barletta Pontoons. This is your chance to live out your water sports passion every day!

AWS is one of the highest regarded dealerships in the country. We are the number one dealer in the United States for MasterCraft, listed as the number 10 boat dealer in North America by Boating Industry, and recently awarded “Marine Dealership of the Year” by the Water Sports Industry Association. We provide ongoing training and a well equipped shop to help us all succeed. We believe boating brings families together and we strive to share that passion with every customer.

*Must have both mechanical and electrical experience.

Responsibilities

• Diagnostic skills: Understand mechanical and electronically controlled systems and be able to efficiently diagnose faults.
•  Mechanical skills: Correctly repair damage and malfunctions to manufacturer specifications
•  Comprehend written work descriptions and coordinate with our service lead team to resolve customer concerns
•  Communicate with customers in order to understand concerns and needs
• Training: Learn from manufacturer and in house training and apply the skills taught
• Identify boat system maintenance and repair needs for up-sell recommendations
• Most work is done in our modern indoor shop, but some times we are called on to provide dockside service
• Assist in other areas as needed
• Work with the parts department in order to identify correct parts and to verify correct billing
• Use shop equipment correctly for a safe and efficient work environment
• Additionally, responsibilities include assisting with inventory management and parts sales for the multiple brands we represent

Technical and Physical Requirements

• High school diploma or equivalent preferred
• Ability to work safely around the water
• Ability to lift 50 pounds
• Basic boat handling skills preferred
• Provide your own basic tools and tool storage

Full Time Benefits

• 401 (k)
• 401 (k) matching
• Dental insurance
• Employee Discount
• Flexible Schedule
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Action Water Sports is looking to fill the position of Boat Detailer at our award-winning Hudsonville location. Our Hudsonville location services the West Michigan boating community and carries premier brands such as MasterCraft Boats, Cobalt Boats, and Barletta Pontoons. This is your chance to live out your water sports passion every day and join a growing team!

AWS is one of the highest regarded dealerships in the country. We are the number one dealer in the United States for MasterCraft, listed as the number 10 boat dealer in North America by Boating Industry, and recently awarded “Marine Dealership of the Year” by the Water Sports Industry Association. We provide all the tools and training to succeed. We believe boating brings families together and we strive to share that passion with every customer.

**Starting pay based on experience**

Responsibilities Include:

• Perform final finish/detail on deliveries, in-stock and service boats, including cleaning windows, upholstery, canvas, isinglass, bilges, fiberglass and wood.
• Use of high-speed buffers and polishers to properly detail the exterior surfaces
• Removing dust, grease and oil from exterior surfaces of boats and trailers.
• Knowledge of proper products for safe detailing of vessels including cleaners for various surfaces, degreasers, and waxes.
• Assist with cleaning and maintenance of the dealership to ensure a professional work environment conducive to selling
• Assist with the setup of boat shows and other off-site promotional events.

Technical and Physical Requirements:

• High school diploma or equivalent preferred
• Ability to work safely around the water
• Ability to lift 50 pounds
• Basic boat handling skills preferred
• Knowledge of dock construction and repair preferred
• Knowledge of basic power tools preferred

Minimum Soft Skills Qualifications

• Eagerness to engage in a growing, fast paced, and industry-leading company
• Consistently treats others with dignity and respect
• Genuinely serves others with humility and a positive attitude
• Always communicates effectively and courteously with fellow teammates and members
• Continuously follows policies and procedures while seeking out new and better ways of accomplishing duties
• Shows resolve and overcomes difficulties in a positive and productive manner
• Gladly provides responsive, and high level of service to our teammates and members
• Eagerly puts forth the extra effort to accomplish duties
• Adapts quickly and efficiently to changing priorities in order to meet teammate or member needs